Amid ongoing growth, specialist in merchandising and place of work espresso answers in Scotland, SV24-7 is the usage of Vendmanager from SBS to extend potency and toughen customer support nonetheless additional.

SV24-7 director Fiona Chambers

The management crew at SV24-7, administrators Fiona and Ian Chambers, noticed a possibility with Vendmanager to place in position efficient techniques for now and into the longer term.

Fiona explains: “We are taking part in fast expansion, profitable new trade nearly each and every week thank you in large part to our hard earned popularity for customer support. We are passionate that our shoppers deserve the most productive, and we set requirements to exceed their expectancies. But turning in on that promise doesn’t simply occur by itself. It depends upon all our other folks running onerous day-in day-out, with complete self belief within the information that underpins our techniques.

“Vendmanager means not only can our people do more, it also helps us to do things better. It goes beyond visibility alone. Not only can we now see clearly exactly what’s going on, with Vendmanager we have the tools on hand to do the next right thing promptly, efficiently and effectively and then monitor how things progress.”

“SBS was always nearby or on call to help, led on-site in Alloa by their technical manager Phil McGhee. Nothing we asked for was ever too much trouble. But it was the full engagement from our own team that ensured success. Now, we own this system,” Fiona concluded.